Last Updated: November 01, 2025

Thank you for visiting drmishail.com 
This Privacy Policy explains how Dr. Mishail (“we,” “us,” “our”) collects, uses, discloses, and protects your personal information when you access or use our website, shop with us, or interact with any of our services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.
If you do not agree, please discontinue using the Site immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
If changes occur, we will:

• Update the “Last Updated” date

• Post the revised version on this page

• Take additional steps as required by law

Your continued use of the Site after such changes signifies acceptance of the updated policy.

Information We Collect

We collect personal information from various sources depending on how you interact with the Site.

A. Information You Provide Directly

You may share certain information with us when:

✔ Creating an account
✔ Placing an order
✔ Contacting customer support
✔ Signing up for emails

This may include:

• Name, phone number, email address

• Billing and shipping address

• Payment details (processed securely by payment partners)

• Login credentials

• Information shared in support messages or forms

Some features may not be usable if certain information is withheld.

B. Information We Automatically Collect

When you interact with the Site, we may collect:

• IP address

• Browser details

• Device type

• Pages visited and actions taken

• Network and connection data

• Usage patterns

We use cookies, pixels, tags, and similar tracking technologies to collect this information.

You may block cookies, but doing so may affect website functionality.

C. Information from Third Parties

We may receive information from:

• Shopify (platform provider)

• Payment processors

• Shipping partners

• Marketing & analytics tools

• Advertising platforms

• Service providers who help us run the business

Any information received from third parties is handled according to this Privacy Policy.

How We Use Your Personal Information

We use your information for the following purposes:

A. To Provide and Improve Services

• Process orders & payments

• Arrange shipping

• Manage your account

• Provide customer support

• Handle returns/exchanges

• Send important notifications

B. Marketing & Personalization

• Send promotional offers (email, SMS, ads, etc.)

• Show tailored advertisements

• Improve website experience

You may unsubscribe from marketing emails anytime.

C. Security & Fraud Prevention

• Detect suspicious or illegal activity

• Protect user accounts

• Ensure platform integrity

D. Legal Compliance

• Respond to legal requests

• Maintain business records

• Comply with applicable regulations

How We Share Your Personal Information

We may share information with:

✔ Vendors & service providers

IT support, hosting providers, analytics services, order fulfillment partners, shipping carriers, customer support, etc.

✔ Payment processors

To process payments securely.

✔ Business and marketing partners

To deliver offers, advertisements, and personalized experiences.

✔ Social media integrations

Only when you use such features.

✔ Affiliates within our corporate group

For business operations and support.

✔ Legal authorities

If required by law, subpoena, or to prevent fraud/abuse.

We do not sell your sensitive personal information.

Third-Party Websites

The Site may link to external websites not controlled by us.
We are not responsible for:

• Privacy practices of third-party platforms

• Content accuracy

• Security of external sites

We strongly recommend reviewing the privacy policies of any third-party site you visit.

Children’s Data

We do not knowingly collect information from children under 16.
If a child has provided us with personal data, please contact us immediately so we can delete it.

Security of Your Information

While we use reasonable security measures, no method is 100% secure.

Please:

• Use strong passwords

• Do not share account details

• Contact us immediately if you suspect unauthorized access

Data Retention

We retain personal information as long as necessary to:

• Maintain your account

• Fulfill orders

• Meet legal obligations

• Resolve disputes

• Enforce agreements

Once data is no longer required, it is securely deleted.

Your Rights

Depending on your region, you may have the right to:

✔ Access information we hold about you
✔ Request deletion of your data
✔ Correct inaccurate information
✔ Request transfer of your data
✔ Request restriction of processing
✔ Withdraw consent
✔ Manage communication preferences
✔ Appeal denied requests

We may need to verify your identity before fulfilling any request.

International Data Transfers

Your information may be stored or processed in locations outside your country.
Where required, we use legal mechanisms such as Standard Contractual Clauses to protect your data.

Complaints

If you have concerns about your data or how it’s handled:

📧 Email us: g.ashwani23@gmail.com
If you are not satisfied with our response, you may contact your local data protection authority.

 Contact Us

For any privacy-related questions or rights requests, you may contact:

📧 Email: g.ashwani23@gmail.com
🏢 Address:
VAIDBAN AYURVED BHAWAN
Sector 44D, Chandigarh – 160045, India

We’re committed to protecting your privacy and ensuring a safe, transparent experience while you shop with us.